Patients & Visitors
Visitor Guide
How to be a Healing Visitor
When a loved one is in the hospital, it is often a difficult and stressful time for all involved. Although Stevens is committed to always putting forth our best effort in making each stay as comfortable as possible, it is often the support from friends and family that can make a hospital stay much more relaxing.
While you are visiting your loved one, we at Stevens want you to feel welcome. For this reason, we ask that you please be aware of our visiting hours. While you are here, you are welcome to take advantage of any number of our visitor services.
As a visitor, there are several guidelines you should follow to help assure that your loved one (as well as others in the hospital) has the best stay possible:
- Electronic Equipment: Please limit the use of electronic equipment (i.e. cell phones, computers, pagers, etc.) to waiting areas only. These devices must be completely shut off while in the ICU/PCU, as they can interfere with the medical equipment.
- Gifts: All visitors are welcome to bring gifts for patients. We do ask that only mylar balloons are given to patients (available at our own Gift Shop). Latex balloons are not permitted in the hospital because patients, families, and staff may be allergic to latex. Also, in ICU/PCU we ask that only artificial flowers are given to patients.
- Good Health: P lease visit when you are not afflicted by any infectious diseases (i.e. the flu, a cold, chicken pox, etc.) to avoid spreading sickness to others.
- Good Hygiene: Be sure to wash your hands before visiting a patient to prevent the spreading of germs.
- No Pets: Only licensed service and therapy animals may visit patients.
- No Smoking: Stevens is a Tobacco-Free campus.
For any addition questions about visiting the hospital please call 425.640.4000.
Visiting Hours
General
10 a.m. to 8 p.m.
Pediatrics
No restrictions on parents. No restrictions on siblings unless advised by the nurse.
Intensive Care Unit or Post Critical Care Unit
Entrance is at the discretion of the nursing staff. Use the intercom outside the unit for permission to enter. Artificial flowers only, please.
Maternity
Special visiting hours for family and friends. Please consult the Stevens Birth Center staff.
After Hours Visitors
All entrances to the hospital, except the emergency department, are closed at 9 p.m. and opened again at 5 a.m. If a visitor needs to enter or exit the hospital after 9 p.m., they can do so through the emergency department located on the first floor. Visitors will be assigned ID badges by the security officer on duty.
If you have any addition questions about visiting hours, or visitation in general, please call the hospital at 425.640.4000.
Visitor Accommodations
Cafeteria
Stevens Café is located on the second floor. It is open for breakfast from 7 a.m. to 10:30 a.m., lunch from 11 a.m. to 1 p.m., and dinner from 4:30 p.m. to 6:30 p.m. There are vending machines on the second floor near the cafeteria that may be accessed 24 hours a day.
Chaplains
A hospital chaplain is available for patients and their families except during the night shift, 11 p.m. to 7 a.m.
Courtesy Phones
Courtesy phones for local calls are located in all of the waiting areas. TTY equipment for the hearing impaired are available at the pay phones located in the Emergency Department and the third floor lobby.
Espresso Stand
Stevens Hospital has an espresso stand called Dr. Java Espresso Bar on the second floor by the cafeteria, open Monday through Friday, 7:30 a.m. to 3 p.m.
Gift Shop
The Gift Shop, located near the cafeteria on the second floor, is open from 9 a.m. to 6:30 p.m., Monday through Friday and 11 a.m. to 3 p.m., Saturday and Sunday. It offers a variety of gifts and flowers. Proceeds benefit Stevens Hospital Auxiliary.
Quiet Rooms
Some patients and visitors may wish to have additional privacy and quiet. The Kruger Quiet Room is located in the third floor lobby. In addition, you may ask in the Emergency Department and in ICU if there is other space available for short periods of time.
Stork Shoppe
The Stork Shoppe is a gift shop full of baby gifts and lactation supplies. It is located on the seventh floor in our Birth Center. It is open Monday through Friday, 7 a.m. to 3 p.m.
Vending Machines
There are vending machines on the second floor near the cafeteria that may be accessed 24 hours a day.
Waiting Areas
There are waiting areas available throughout the hospital. Please ask the service desk on your floor to find the one nearest to you.
If you have any additional questions about visitor accommodations, or visitation in general, please call the hospital at 425-640-4000.
