Patients & Visitors
Patient Financial Services
Stevens Hospital is committed to being your best health care service. To ensure the success of this commitment we must be financially responsible. We take a positive and proactive approach to patient billing and collections with the goal of receiving payment for services rendered in the most efficient, timely and customer service-oriented manner possible. We also understand that billing and collections for health care services can be confusing. To assist you in understanding our billing process, please review the following information.
Stevens Hospital will offer financial assistance without regard to race, creed, color, sex, age or national origin to patients who present themselves for care at Stevens regardless of ability to pay.
>> Download the Financial Assistance Application (PDF).
Finding Out About Fees
We can give you a general estimate of the charges for procedures, but because it is impossible to know what additional service(s) may be required, it’s difficult to be exact. Please remember that your bill from Stevens Hospital does not include services provided by other medical professionals involved in your care. Physicians are not employed by the hospital and you will receive a separate bill for their professional services. If you have questions regarding physician billing please call the number on their statement.
Credit Policy
When you come to Stevens Hospital for scheduled services, you are responsible for the cost of your care, just as if you were purchasing any other service. If you do not have health care insurance, please be prepared to pay at the time of service. As a routine practice, the hospital attempts to collect all known patient expenses prior to the delivery of services, when appropriate. This includes deductibles and co-pays. All balances after insurance are due and payable within 30 days following the date of billing. If you are not able to pay in full or would like to know about financial assistance, please contact our business office at 425.640.4230.
Paying Your Bill
Stevens Hospital accepts cash, personal checks, money orders, Visa, MasterCard, American Express and Discover Cards. We offer interest-free payment plans and financial assistance for those who qualify by calling 425.640.4230 and speaking to our customer service department. A $25 handling fee will be assessed for any returned check.
You may call us to pay by phone with your credit card at 425.640.4230. You may pay in person at our customer service desk in the first floor registration area.
You may also pay for hospital services by mail:
Stevens Hospital Patient Accounts
21601 76th Ave. W.
Edmonds, WA 98026
